Privacy Policy
Safeguarding Your Privacy: Our Dedication to Data Security and Confidentiality
This Privacy Policy describes the types of information we collect and record, as well as our methods for using this data. It explains how we handle your information, including the collection, storage, and protection measures in place. Our goal is to ensure transparency and to inform you about how your data is managed and safeguarded.
This Privacy Policy explains how Software Ventures – FZCO (“Software Ventures”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website or interact with us.
We are committed to respecting your privacy and handling personal data in a transparent and responsible manner, in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant UAE data protection principles.
1. Who We Are
Legal name: Software Ventures – FZCO
Registered office:
IFZA Business Park,
Dubai Digital Park (DDP),
PO Box 342001,
Dubai, United Arab Emirates
Email: contact@softwareventures.me
For the purposes of data protection law, Software Ventures – FZCO is the data controller of personal data collected via this website.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Individuals who contact us via forms, email, or other channels
- Business contacts, partners, and prospective clients
It does not apply to third-party websites linked from our site, which are governed by their own privacy policies.
3. Personal Data We Collect
a) Information You Provide Directly
We may collect personal data that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Company name and role
- Messages or enquiries submitted through contact forms or email
b) Information Collected Automatically
When you visit our website, we may automatically collect limited technical information, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website or source
This data is typically collected through cookies or similar technologies.
4. How We Use Your Personal Data
We use personal data for the following purposes:
- To respond to enquiries and communicate with you
- To provide information about our services
- To improve our website and understand how visitors use it
- To manage business relationships and professional communications
- To comply with legal or regulatory obligations
We do not sell personal data to third parties.
5. Lawful Basis for Processing
Where UK GDPR or EU GDPR applies, we process personal data on one or more of the following lawful bases:
- Consent – where you have chosen to provide information or opt in to communications
- Legitimate interests – to operate, improve, and grow our business, provided your rights are not overridden
- Contractual necessity – where processing is required in connection with a current or prospective business engagement
- Legal obligation – where required to comply with applicable laws or regulations
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to ensure it functions properly and to gather basic analytics.
Cookies may include:
- Essential cookies – necessary for the website to operate
- Analytics cookies – to understand how visitors interact with the site
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
7. Sharing of Personal Data
We may share personal data with trusted third parties only where necessary, including:
- Website hosting and IT service providers
- Analytics or security service providers
- Professional advisers (e.g. legal, accounting)
- Regulators or authorities where legally required
All third-party service providers are required to process data securely and only for authorised purposes.
8. International Data Transfers
As we are based in the United Arab Emirates and work with international clients and service providers, personal data may be transferred or accessed outside the UK or European Economic Area.
Where required, we take appropriate safeguards to protect personal data, such as contractual protections and recognised data transfer mechanisms.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, regulatory, or business requirements.
Typical retention periods include:
- General enquiries: up to 24 months
- Business communications: for the duration of the relationship and a reasonable period thereafter
Data may be retained longer where required by law.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include access controls, secure systems, and internal policies.
However, no internet-based system is entirely secure, and we cannot guarantee absolute security.
11. Your Rights
Where applicable under data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent at any time (where processing is based on consent)
- Request data portability
- Lodge a complaint with a supervisory authority (e.g. the UK Information Commissioner’s Office)
To exercise your rights, please contact us using the details below.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Email: contact@softwareventures.me
Company: Software Ventures – FZCO
Registered office: IFZA Business Park, Dubai Digital Park, Dubai, UAE